Useful Downloads
Property Listings
- Can I hide the Property Statistics on one of my listings?
- Can I set up a feed to upload our properties?
- How do I archive a property?
- How do I hide a property on PropertyPal and my own website?
- How do I reactivate an expired property?
- How do I unarchive a property?
- How do I upload a brochure to a property?
- How do I add a Property to PropertyPal?
- I am unable to find a ‘Sale Agreed’ property, what do I do?
- I have made an error when uploading the property address
- I need to add a POA property, what do I do?
- I want to re-list a property so it shows at the top of the listings, how can I do this?
- Map on a property is showing the wrong area, how can I fix this?
- I have made a mistake when ordering a Featured Property, how can I fix this?
- None of the FAQs are helping me with my enquiry, how can I get in contact?
- Someone has made changes to one of our property listings, how can I see who did this?
Promote your Property
- How can I feature a New Development on PropertyPal?
- I want to feature a property, how can I do this?
- Can I add a video to my listing on your website? How?
- Can I list my property on PropertyPal’s Facebook page?
- What options are there to promote a property on PropertyPal?
New Developments
- How do I add a New Development on PropertyPal?
- How do I add a Show Home opening time?
- How do I add my agency as a Joint Agent on a new development?
- How do I archive a new development?
- How do I archive a property type within a new development?
- How do I edit a New Development?
- How do I re-activate an expired Property Type or New Development?
- How do I remove a Joint Agent from a New Development?
- I am a Joint Agent on a Development, how do I remove myself from this development?
- I have a new development that I really want to push, can Propertypal.com help me?
- I’ve listed a New Development but it isn’t showing on the site, what do I do?
- The prices on one of my property types are showing incorrectly, how do I fix this?
New Customers
- How can I list my properties with Propertypal.com?
- How much is it to list properties on Propertypal.com?
- I am opening an estate agency, can you help with my website?
- My agency is adding a new branch. How do I add this to PropertyPal?
Invoices
- When will I be invoiced?
- I would like to set up a Direct Debit, what do I do and how long does this take?
- I need a statement of account, how can I get this?
- I need a copy of an invoice which is not for property listings, how can I get this?
- I need a copy invoice for my listings, where can I find this?
- I have paid for 1 years website hosting but my website provider has changed, what do I do?
- I have ordered a Featured Property but the property has been Sale Agreed / withdrawn, can I get a refund for this?
- I have been invoiced twice for a property, how do I get a credit for this?
- How do I cancel domain hosting?
- How can I pay my invoice?
Agent websites powered by PropertyPal
- Can PropertyPal.com build my website?
- How do enquiry forms work on my website?
- How do I add a featured property/development on my own website?
- How do I add a news article/blog post to my website?
- How do I add a testimonial to my website?
- How do I move a re-listed property to the top of the search results on my own website?
- How do I use my PropertyPal brochures/rental & sales lists?
- I would like to add a property to my own website, but not PropertyPal. How do I do this?
- If I choose to get brochures with PropertyPal, what options do I have?
- Uploading a ‘superfeature’ image/video on your homepage.
- What content can I change on my PropertyPal website?
Account Details
- My address or other contact information has changed. How can I update it?
- Where can I access the monthly stats for my agency?
- Our office has moved, what do we do?
- Our logo has changed, what do we do?
- A member of staff has moved on and no longer works within our company. What do we do?
- Our Logo on PropertyPal is very small, how can I fix this?
- My Agency isn’t showing on the Find an Agent page, why is this happening?
Agent Login Issues
- I can’t log in to the system, what do I do?
- I can’t remember my password, what do I do?
- I want to add a New User, how do I do this?
Feeds to PropertyPal
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Last modified: 07/12/2021
